Frequently Asked Questions
This page is designated for Questions that are frequently asked about
our site. If you feel a question and answer should be added to this page,
please feel free to email us with your comments. Thank you for your interest
in our company, and we look forward to doing business with you.
Charlie Frisco
Owner
Q. What do you mean by "White
Sale"?
A. We typically keep a large inventory
of select items powder coated in white #201, we offer these at additionally
discounted prices. These pieces tend to ship faster in our peak season.
Please see our white sale page for details.
Q. Does Veranda
Creations, Best Patio Furniture, Wholesale pool furniture, have a factory
showroom ?
A. We sell all over the world from our factory web site, however we are a
real factory, that isn’t set up for walk-in’s.
Q. How long
is your
shipping time?
A. Generally 2-3 weeks year round. We will advise you at the point of
sale if our shipping time is different from the average.
Q. What is your
warranty?
A. Our Limited Commercial warranty covers the frames against manufacturing
defects for 7 years from date of purchase, the finish against chipping,
flaking or peeling for 7 years, and the straps not to break or separate from
the frame for 7 years. Staining, fading, cutting, scratching, abuse or
normal wear and tear are not covered, parts and labor are covered for first
24 months. We will be happy to send you a copy of our written warranty, on
request. See our Warranty page here on our site.
Q. Do you accept credit cards?
A. Yes, we accept Visa, MasterCard, Discover, and American Express.
Q. Is your furniture
comfortable?
A. We went to great lengths when we researched and developed our products to
make them comfortable, yet durable in the commercial market. Our vinyl and
sling seats are much more comfortable than hard wood or metal.
